Blog

Read about a great product which is similar in price but much improved in features to a ubiquitous lab item. Also, Max relates yet another War Story, and we explain three different ways you can become an LPS customer - it's your option!

In this post, we describe an exciting development at partner company Simple Software. Also, Max relates a memorable War Story.

Big distributors figured out that it was too expensive to have sales reps calling on any/all customers within a specified territory. Customers that didn’t generate the necessary revenue were assigned to telesales reps, web only status or, in many cases, just ignored altogether. To small distributors such as LPS, ALL of our customers are important, and worth our time to provide top-notch service. Get ready for another War Story from CEO Max!

In this post, we discuss how LPS can assist companies in resolving the competing goals that pull Lab and Procurement in different directions. Also, Max resolves the the rather eye-opening War Story introduced in the last blog, "What's In It For Me?"

"What's in it for me?" is an easy trap to fall into, especially in an age of self-promotion. We are a distributor who will always treat you honestly and fairly, and stand ready, willing and able to help you navigate the market and get the most from your lab spend.

LPS has a new tool to assist customers in selecting the best chemicals at the right price. Also, CEO Max reveals the resolution of the war story introduced in the last post, "Has the Lab Supply industry lost sight of the fundamentals?"

At LPS, we focus on the fundamentals like Harry Gordon Selfridge, John Wanamaker and Marshall Field did. We focus on the “blocking and tackling” that is basic to our business: treating our customers with respect, and treating every order like it is our order.

In this post, we discuss various "programmed selling" schemes that large companies use, and speculate on their value (or lack thereof). CEO Max also shares a "war story" about an interesting customer interaction. Finally, we share some of the many reasons to come to LPS with your lab supply needs.

We will take a brief look at why customers no longer go through the bid process, and what they do instead. Has this change resulted in lower prices?

Max shares the remarkable story of his 20-year pursuit of a solution to a tough mathematical problem. His journey took him all the way to Russia, and back to the US for some interesting and unexpected conclusions to the tale.