Lab Procurement Services website

In this post, we discuss how we listen, understand, and fulfill our customers' needs by providing high-quality alternative products, and a best-in-the-business website.

In this post, we list the traits we think define a great supplier. See if you agree. Also, Max tells not one but two War Stories! Finally, we de-mystify how to select the right tip for your application and pipettor.

Do you want great prices or do you want great service? It now seems that many companies have determined these two options to be mutually exclusive. Not the case, if you choose LPS as your partner!

Also, we showcase our new vendor, Hoefer Scientific Instruments.

Finally, CEO Max reports back on his recent trip - nice!

What is MAP (Minimum Advertised Price), and how can working with Lab Procurement Services help me avoid this restriction?

Our second generation LPS website will provide you with a much cleaner interface, better performance, and improved security. The new categorization system will make it even easier for you to find the products you are looking for.

What is the future for the labs supplies distribution business? Nobody knows for sure, of course. However, there are signs that are predictors.

How can LPS compete against the likes of Thermo Fisher and VWR? Many of our long-term clients know the answer: We communicate better

What is the optimal level of customer care?

The seller must know and understand his buyer’s needs intimately.

Buyers expect the seller to respond to their needs promptly (goal: immediately.)

Buyers expect someone on the selling end to be personally responsible.

The buyer/seller relationship, where possible should be on a first-name basis.

The seller should be looking out for the customer’s interests proactively.