March , 2017

Basics of syringe filter construction, choosing the correct product for the application, filter manufacturers, and pricing.

Water is used in every type of lab for everything from hand and glassware washing to some of the most complex biochemical assays.  But in my experience, very few lab managers are knowledgeable about reagent grade water and only very few lab managers can provide a correct explanation of the differences between Type I, II and III water.

How can LPS compete against the likes of Thermo Fisher and VWR? Many of our long-term clients know the answer: We communicate better

What is the optimal level of customer care?

The seller must know and understand his buyer’s needs intimately.

Buyers expect the seller to respond to their needs promptly (goal: immediately.)

Buyers expect someone on the selling end to be personally responsible.

The buyer/seller relationship, where possible should be on a first-name basis.

The seller should be looking out for the customer’s interests proactively.

How do you save money on pipet tips without jeopardizing your test results?

Would you be willing to jeopardize your results to save money by buying pipet tips that are inaccurate or contaminated? The answer is easy because the cost of introducing error far outweighs the money saved. So what is the "safe" choice? Here are the primary ways labs make the best choice:

Fact: The average value of the contents of the average -86° freezer averages $150,000.

Question: What is the value of the contents of the refrigerator where you store your reagents or specimens?

Fact: Although refrigerators are built to last 10 – 15 years and are the second biggest source of power consumption in the lab (#1 is your fume hood) most labs buy based on the lowest price as the primary consideration.

Question: Is buying cheap refrigeration / freezing equipment really a good decision?

Making the best choice takes science!

This blog post includes everything you would want to know about containers and caps, starting with how to select the right plastic for your chemicals.

What do transportation costs really cost?

Big distributors have the red carpet rolled out for their 'A' customers, while the B, C and D customers get the Wal-Mart treatment – but without the low prices.

So in this article, you will first get a glimpse of what it’s like to be an "A" customer. Then we will explore what’s going on with the B, C and D customers - the other 99% of labs.

Profitable Procurement contributes quantifiable profit directly to your bottom line through an innovative strategy of “selling” procurement process improvements plus aggregated purchasing volume to a single vendor and increasing your negotiating power exponentially.

Let’s see how your organization can profit from an unexpected source, and convert an expense category into a profit center.

How do you change your procurement department from a cost center to a profit center?