Why do customers continue to buy from big distributors despite the fact that promised savings goals are rarely met?
Why must you deal with a sales rep to receive any discounts from (artificially inflated) published list prices?
What is the LPS new approach to Scientific Supply?
We help customers streamline the procurement process and save money by working with vendors on their behalf, freeing up more time to perform mission-critical work.
In this blog post we will address the question of whether having distributor sales reps call on you is still something customers want or need in the age of the internet.
The eighth part of an 8-part series titled: The View from the Other Side
The seventh in an 8-part series titled: The View from the Other Side
This blog post discusses how smaller companies can utilize procurement services to save money and make better utilization of their available resources.
What is the future for the labs supplies distribution business? Nobody knows for sure, of course. However, there are signs that are predictors.
This article discusses the changes that have occurred in the Laboratory marketplace relative to how the prices of products are determined
How can LPS compete against the likes of Thermo Fisher and VWR? Many of our long-term clients know the answer: We communicate better
What is the optimal level of customer care?
The seller must know and understand his buyer’s needs intimately.
Buyers expect the seller to respond to their needs promptly (goal: immediately.)
Buyers expect someone on the selling end to be personally responsible.
The buyer/seller relationship, where possible should be on a first-name basis.
The seller should be looking out for the customer’s interests proactively.
How do you change your procurement department from a cost center to a profit center?