Traditional Distributor
Lab Pro Services
Buys from manufacturer, keeps their own inventory, ships direct
Drop-ship from manufacturer direct, or various distributors, whoever has the best price and delivery time
Opaque pricing
Transparent pricing
Only biggest clients get the best pricing
Wholesale discounts passed on to all clients; volume discounts leveraged among all clients
If it’s not in their warehouse, you can’t get it; big clients get priority for hard-to-find items
Search multiple distribution sources and product equivalents to find shortest lead time
If it’s not in the catalog, you need to shop for the best price and availability yourself
We will source any item from any vendor so you can consolidate your purchasing and let us do the shopping for you
Non-technical sales support, often offshore
US-based lab procurement experts answer your chats, emails, and phone calls and help you find exactly what you need, or lower-cost alternatives
High on overhead, low on support
Keep overhead low to focus on customer service